English-speaking mediator in Vienna

Mediation in English, here in Vienna

A difficult conversation is easier when you can express yourself in your own words. I'm a registered mediator under Austrian law offering English-language mediation for international professionals and families in Vienna, online or in person.

  • Based in Vienna
  • Mediation in English
  • Online or in person
  • Registered Austrian mediator under ZivMediatG
Rita Pichlhöfer, registered mediator in Vienna

If you live in Vienna and prefer to discuss a school, neighbour or relationship conflict in English, you are welcome here. Lawyers, relocation consultants and expat advisors can also enquire about referrals within these focus areas.

Mediation is a structured, confidential conversation in which a neutral mediator helps the people involved find their own solution.

We start with a free 15-minute call. If mediation fits, we meet online or in person in Vienna, in English. I do not decide for you or take sides; I keep the process clear and fair so that everyone can be heard.

Why work with an English-speaking mediator in Vienna

  • Mediation in English

    Every step, from the first call to any written outcome, can happen in English. German is available too.

  • Structured and confidential

    A clear process with agreed steps. As a registered mediator I am bound to confidentiality by Austrian law.

  • Attentive to cultural differences

    When people grew up with different habits and expectations, misunderstandings are rarely bad intent. I make sure those differences are named, not ignored.

  • Registered in Austria

    Listed with the Austrian Federal Ministry of Justice under the Civil Mediation Act (ZivMediatG).

  • Online for cross-border cases

    Video sessions may be possible when participants are in different places. We first check suitability and any legal or practical limitations.

  • A clear next step

    One free 15-minute call to see whether mediation fits. No obligation.

School, neighbour and relationship mediation in English

  • School and family communicationConversations between parents and schools, and conflicts involving students or teachers.
  • Neighbour disputesNoise, shared spaces or a strained relationship with the people next door.
  • Relationships and separationWorking through disagreements and practical decisions together. Independent legal advice remains important.

How the process works

  1. Request a first call

    A free 15-minute call by phone or video. You tell me briefly what is going on.

  2. Initial conversation and fit

    We check together whether mediation suits your situation and who should take part.

  3. Mediation sessions

    Online or in person in Vienna. Everyone gets room to speak; I keep the process structured and fair.

  4. Written outcome, if appropriate

    If you reach agreement, it can be written down. Whether and how it should become legally binding is something to check with your lawyers.

Mediation does not replace legal advice. For legal questions, please consult a lawyer.

Credentials

For clients and for the lawyers and advisors who refer them.

  • registered mediator under Austrian law: registered on the list of mediators at the Austrian Federal Ministry of Justice since 2023
  • Registered under the Austrian Civil Mediation Act (ZivMediatG), bound to confidentiality
  • Learning and practising mediation began in 2016, trained through an intensive mentorship programme in the USA
  • 40-hour professional course in mediation and conflict management (2021)
  • Based in Vienna
  • Languages: English, German
  • Sessions online and in person

You choose a person, not just a service

I am Rita Pichlhöfer. My journey into conflict resolution began in 2016 in the USA, where I learned and practised mediation in an intensive mentorship programme. That international start still shapes how I work: I listen carefully, keep the process structured, and make sure no one is lost in translation, whether the gap is language or expectations. Being understood the first time is where every good mediation starts.

More about me

Frequently asked questions

Do I need a German-speaking mediator in Austria?

No. Mediation is voluntary, and the people taking part agree on the language. I am registered in Austria and can run the whole mediation in English. If documents are later needed for an Austrian court or authority, your lawyer can tell you what is required.

Can mediation be done in English?

Yes. I work in English and German. Sessions can be fully in English, or switch between the two where that helps everyone.

Can we do mediation online if we are in different countries?

Online sessions may be possible. We first check suitability, the countries involved and any need for independent legal advice. In-person sessions are possible in Vienna.

Is mediation confidential?

Yes. As a registered mediator under the Austrian Civil Mediation Act (ZivMediatG) I am bound to confidentiality about what is discussed in mediation.

What happens in the first call?

It is free and takes 15 minutes. You describe the situation in a few sentences, I explain how mediation works, and together we decide whether it is the right next step. There is no obligation.

Which conflicts do you focus on?

My focus is school, neighbour and relationship mediation, including support through separation.

Will we get a written agreement?

If you reach an agreement, it can be written down so everyone has the same record. Whether and how it should be made legally enforceable is something your lawyers can advise on.

I am a lawyer or advisor. How do referrals work?

Your client can request the free 15-minute call directly, or you can contact me first. I stay neutral and do not give legal advice, so mediation works alongside the advice your client receives from you.

Mediation in English for international professionals and families

Vienna or online. Start with a free 15-minute discovery call.